Refund policy

Refund and Exchange Policy

If you receive a damaged or defective item, please, contact our support and we will issue you a full refund. Details will be provided to you via email.

If you receive an item of the wrong size or color, please contact our support and they will prepare an exchange for you.

In order to qualify for an exchange, please be sure to: 

• Contact us within a week of receiving your order. After this period, we are unfortunately unable to prepare an exchange.
• Make sure the clothes are unworn and unwashed. 

• Make sure that you have the original packaging.
• Send us a receipt or an invoice for the shipping cost. Our staff will make sure to reimburse you for the shipping fee.

Due to high cost international shipping, we are unable to accept returns at this time. This is in order to maintain our pledge to universal free shipping. We are working hard to be able to offer returns in the future.

Our staff is committed to keeping customers satisfied, and will do everything we can to get you the right size.